The UPS Store in 510 Highland Avenue, Milford

Customer Reviews about The UPS Store:

• ★ ★ ★ ★ ★
  Great store, great service. They take interest in their customers and get to know you on a first name basis. They have saved my behind many times and are always on their A game. If your complaining about price then I'd suggest to lick your own stamps, envelops and use your own printer. Your paying for tremendous service here!
  By Nick Cunningham, July 19, 2017
• ★ ☆ ☆ ☆ ☆
  $2.50 to send one email after getting a couple of pages scanned. Unreal. Be sure to double-check the price of EVERYTHING you need done before doing it.
  By Josh Thomas, June 13, 2017
• ★ ☆ ☆ ☆ ☆
  I would give it no stars, but that's not an option. Sent three packages and told the kid they were new addresses. Only one had to be delivered by Christmas and he said no problem, it will definitely be there. Instead of looking at the address I gave him he used one already in the system (remember I told him it was a new address). I was in a hurry, and usually the remind me to check the addresses and sign a piece of paper. This time he just said he needed my signature and I forgot to check. It went to the wrong place, and when I contacted them about it he said it would cost me $120 to ship to the correct place, after they're the ones that messed up!! I had to drive 6 hours round trip to retrieve the package. I went in to talk to the owner and he said it was my fault, and that his employee never guaranteed it would be there by Christmas. He also said, "You signed the piece of paper so its your fault and I'm protected." I did mess up, but that's not good customer service, especially when your employee neglected to remind me to check the address and if it wasn't for his mistake none of this ever would have happened. Basically he called me a liar and then said he wouldn't refund my money. In essence the guy wouldn't pay to fix his employee's mistake, so over $120 he's lost all future income from us. Pretty sure that math makes no sense, especially since we live less than a mile from there and had shipped with them exclusively. I will never ship from there again, and I urge anyone who reads this to avoid it at all costs.
  By Bryan Hampton, December 09, 2016
• ★ ★ ★ ★ ★
  Staff was courteous and helpful, prices were reasonable, job was printed quickly and packages handled efficiently. Previous reviews not reflected by reality.
  By Eric Lockwood, October 14, 2016

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About The UPS Store in Milford Charter Township